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Allowances, Fees and Adjustments

Understand your fees and charges

Quick answer: The Allowances, Fees and Adjustments Overview section provides information about the different allowances, fees, adjustments, or rebates that occurred within the statement period for using the Nomni Loyalty platform.

The Allowances, Fees and Adjustments Overview section provides information about the different allowances, fees, adjustments, or rebates that occurred within the statement period for using the Nomni Loyalty platform.

Please refer to this section to get an understanding of any adjustments and their underlying reasons, as the other fees are typically standard operating costs that scale with Nomni Loyalty sales.

Loyalty Marketing Fee

This is the amount charged to create Nomni Loyalty rewards for each transaction.

Platform Service Fee (shown on older statements as Liven Platform Service Fee)

This is the amount charged for using the Nomni Loyalty platform.

Transaction Processing Fee

This is the amount Nomni Loyalty is charged to process transactions that are passed on to the restaurant.

Adjustments

These are adjustments made during the statement period. These adjustments may be positive or negative and typically include out-of-statement period refunds, device replacement fees, and charge reversals.


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