Quick answer: How you check your points depends on how the venue runs its loyalty programme. It might use the venue's own app, a web loyalty link, or a digital loyalty card (a pass) in Apple Wallet or Google Wallet. If you joined by scanning a QR code in store and were emailed a loyalty pass, you don't need an app. Open the pass in your wallet to see your balance.
These steps are for diners (customers) of venues that use Nomni loyalty.
Which option do I have?
Venue app: the venue told you to download its app from the App Store or Google Play.
Web loyalty link: you joined at a web page with an address like loyalty.nomnie.com/venue-name.
Wallet pass: you scanned a QR code in store and received an email called "Retrieve your [venue] Loyalty Pass".
If you aren't sure, check your email for a message from the venue about its loyalty programme, or ask staff at the counter.
Check points in the venue's app
Open the venue's app on your phone.
Sign in with the same mobile number or email address you used to join.
Tap Loyalty (on some apps this is Rewards).
You should see your points or Brandollars balance (for example "Roll'd Dollars") and any vouchers you can use.
Check points on the web loyalty link
Open the venue's loyalty link in your phone's browser. It looks like loyalty.nomnie.com/venue-name.
Sign in with the same mobile number or email address you used to join.
Open the Loyalty section.
You should see your balance and vouchers. Some venues also show an Add to Apple Wallet or Add to Google Wallet button here, so you can keep a pass on your phone.
Check points on your wallet pass
On iPhone, open the Wallet app. On Android, open Google Wallet.
Tap the venue's loyalty pass.
Read the points balance shown on the pass. On iPhone, tap the ... button for pass details.
You should see your current points balance. The pass updates on its own after each purchase, which can take a few minutes.
If the pass isn't in your wallet
Search your email for "Retrieve your Loyalty Pass".
Open the email and tap the link or button to add the pass to Apple Wallet or Google Wallet.
You should see the pass appear in your wallet app.
Earn and use points in store
Before you pay, show the QR code on your app, web loyalty page or wallet pass to staff.
Staff scan it, so the purchase is added to your account and any reward is applied.
You should see your balance go up after the purchase.
Tip: points are added only when your QR code is scanned, or your account is found, at the time you pay. If you forgot, keep your receipt and contact the venue or us.
Need help?
Email [email protected] or call 1300 445 483. Tell us the venue name, the mobile number or email you joined with, and the date and store of any missing purchase. Please send a photo of the receipt too.