Diner Help
Find all the answers to your questions here. We got you covered!
49 articles
- A venue closed or stopped accepting Liven: what happens to my balance?
- Liven balance FAQ for diners
- How do I check where my refund is? (card, Brandollar or credit refund)
- Diner Help
- How to get the merchant's location
- How can I find which restaurant has Liven deals?
- How to toggle your Liven balance on and off
- How to use Liven for takeaway
- How to search for nearby restaurants
- How to enable location services for Liven
- How to reactivate your Liven account without access to your original email
- Does my Liven balance expire?
- System requirements to download the Liven app
- How to find a venue's address in-app
- Where can I find a list of Liven Restaurants?
- Why was I charged a cash advance fees?
- Account Suspension
- Purchased Brandollars without realising what the participating locations are.
- Brandollar purchase limit
- Brandollar refunds: when you can get one and how it's worked out
- How do I pay with a different Brandollars pack?
- Can you pay with Liven for takeaways and pick-up orders?
- Will I earn rewards when I use my Brandollars?
- How to pay with your Brandollars in store
- Can I get a refund on my Brandollars?
- How to check your loyalty points
- How to delete a credit card
- How to link your credit card with the app
- Why is it essential to set up a default fallback payment method?
- Importance of linking your credit card to the app
- Refunds to a different credit or debit card
- Why doesn't Liven work without my credit card?
- What is the $1 'Refundable Charge' on my card?