Quick answer: Yes. Rewards last 6 months. Brandollars last 36 months for the part you paid for and 12 months for the bonus. If you don't log in for 18 months, your account is closed.
What | Expires after |
Rewards (anything you got without paying, from Liven or a venue, apart from the bonus on Brandollars you bought) | 6 months |
Brandollars you paid for | 36 months |
Bonus Brandollars | 12 months |
Example: you pay $100 and get 150 Brandollars. The 100 you paid for last 36 months. The 50 bonus lasts 12 months.
If you don't log in for 18 months, we close your account, and any rewards and Brandollars left on it are removed. Logging in keeps it open.
Checking your dates: the expiry date shows on the pack in your Wallet. We email you 30 days and 7 days before Brandollars expire.
After a date passes, what's left can't be used.
Need help?
Message us from Help in the Liven app, or email [email protected] from the email address on your Liven account.